Maintenance & Support


Making Your System the Best It Can Be. Together.

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The MicroEdge Maintenance & Support (M&S) Program makes sure that you get the most from your software investment by providing access to our dedicated Technical Support team and expert knowledge to help you with any questions or issues you may have. 

The continued smooth operation of your system is supported through ongoing software updates and maintenance releases to keep your software current with the latest industry standards. Plus, you’ll benefit from the ability to connect with a powerful community of philanthropic peers.

MicroEdge Maintenance & Support provides you with the following key benefits:

  • Access to the latest software maintenance releases and updates
  • Unlimited assistance from our expert MicroEdge Technical Support team, who are ready to help resolve issues via phone, email or online – with extended support hours between 8am and 8pm ET
  • Two user logins that provide access to valuable online tools in PowerME, our convenient client portal and “go to” source for knowledge and expertise about your MicroEdge system
  • Free training webinars hosted by our Services team, to help expand your knowledge on an ongoing basis

Learn More About Maintenance & Support Today

To learn more about MicroEdge Maintenance & Support, contact MicroEdge at 800.899.0890.

MicroEdge also offers Client Care, providing clients with premium training, service, and support. Over 300 clients are now enrolled. Find out why