Client Care


Our Unwavering Commitment to Your Success

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MicroEdge Client Care is a premium client ownership program designed to help clients fully optimize the
way they work.

Client Care is an optional program that offers additional education and training, premium support and service, and software updates and major upgrades for currently licensed software. It is built on MicroEdge’s successful Maintenance & Support program that delivers best-in-class service, support, and product updates backed by high rates of client participation and satisfaction.

Valuable Education, Services and Support

Client Care includes all the great features of the MicroEdge Maintenance & Support program and augments it with premium training, service and support that can be obtained for a single, annual fee. Key benefits include:

  • Business process review with a MicroEdge solutions consultant to ensure that you are leveraging best practices and getting the greatest value out of your relationship with MicroEdge
  • Optimization reviews to ensure that your organization is using its MicroEdge software to the fullest extent
  • Free online training passes, which can be used by any of your users to attend any training course in our online catalogs
  • Free orientations and refreshers for any currently licensed MicroEdge software products
  • Free ‘new hire’ orientations for new or infrequent users
  • Dedicated upgrade assistance to support the rollout of new versions of MicroEdge software
  • Additional, complimentary licenses to the MicroEdge PowerME client portal
  • Free major upgrades to currently licensed products
  • Low-cost passes to our annual conference

Our goal for Client Care is to make our clients’ experience with us exceptional every day, in every way. It is based on extensive client feedback, and bundles together additional training resources, solutions expertise, customized services and extended technical support assistance into a single program that can be obtained for an annual fee that is more cost-effective than purchasing these services separately.

Learn More About Client Care Today

To learn more about Client Care, contact MicroEdge at 800.899.0890.