Contact Us


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New York Office

MicroEdge
619 West 54th Street, 10th Floor
New York, NY 10019
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Phone: 800.899.0890

Minnesota Office

MicroEdge
7900 78th Street West, Suite 350
Edina, MN 55439
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Phone: 800.899.0890

Sales

Phone: 800.443.9441
Email: info@microedge.com

Technical Support

AngelPoints, GIFTS, GIFTS Alta, and GIFTS Online Support
Phone: 877.704.3343
Online: Click the Support tab at the top of any page on Blackbaud.com and then click Case Central to create a new case.
Technical Support Hours: Monday – Friday, 8:30am–8:00pm (ET)

FIMS and FoundationPower Support
Phone: 800.256.7772
Online: Click the Support tab at the top of any page on Blackbaud.com and then click Case Central to create a new case.
Technical Support Hours: Monday – Friday, 8:30am–8:00pm (ET)

Australia Clients
Finrea Pty Ltd.
172 Belgrave-Hallam Road
Belgrave South VIC 3160
Tel: 1800 787 639
Email: giftssupport@finrea.com.au

Clients who experience a critical issue with their hosted system outside of Technical Support hours can report it by calling MicroEdge Afterhours Critical Support (MACS) at 855.650.3264. This number should only be used for critical issues on hosted systems. For issues with installed systems or non-critical issues, please call during regular Technical Support hours, Monday – Friday, 8:30am–8:00pm (ET).